Privacy Policy

At Kartgo Decors, accessible from https://kartgo.in, protecting the privacy of our customers and website visitors is one of our top priorities.

This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

Information We Collect

We may collect personal information such as:

name
phone number
email address
shipping and billing address
order details
payment transaction references
communication records through WhatsApp, email, or website forms

How We Use Your Information

The information collected is used for:

processing orders
arranging manufacturing and customization
delivery coordination
customer support
order updates
payment confirmation
resolving disputes and service issues

Payment Information

Payments made on our website are securely processed through Razorpay.

Kartgo Decors does not store sensitive payment details such as card numbers, CVV, UPI PIN, or banking passwords.

Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, or disclosure.

Third-Party Sharing

Customer information may be shared only with:

payment gateway providers
logistics and delivery partners
installation or service teams
legal authorities where required by law

We do not sell, rent, or trade customer data.

Cookies

Our website may use cookies and similar technologies to improve user experience, website functionality, and analytics.

Consent

By using our website and placing orders with Kartgo Decors, you consent to this Privacy Policy.

Contact

For any privacy-related concerns, customers may contact us through our official website, WhatsApp, or email.